HR Technologist, "What AI could Really Mean to Your Job"

Mar 22, 2018 | 4 Mins Read | Level - Intermediate

Arran Stewart Co-owner, Job.com

As a result of speculation over what AI and automation will mean for workers, many of us are reluctant and skeptical to fully adopt these technologies. However, we've never grown global economies through fear and lack of innovation and for this reason, we've got to embrace AI. Robots may take your job but as Arran Stewart, Co-founder of Job.com, explains - this isn't all doom and gloom.

Automation is a topic that continues to receive considerable attention, and while AI technology is revolutionary, many workers fear that they’ll be tossed to the curb and replaced by a robot as soon as the technology catches up. According to scientist Ian Pearson, AI is, in fact, becoming 'billions of times smarter’ than humans, leaving us with little chance to compete.

Self-programmable AI is nearing in on becoming self-aware AI far past the point of the parameters we set . This phenomenon means that the tasks many workers do now could be done without error and at a considerably faster rate.  If you could hire a member of staff that could do the job without any mistakes, hundreds of times faster and more efficient, would you?

While we instinctively tremble at this approaching reality, if we think back to recent history, this is no different than how employment has always been. When managers notice inefficiencies in their staff and alternative people or processes that can remove these, what do they do? They implement the changes, and this is exactly what will occur with AI. Over the past 20 years, the internet has replaced jobs, but it has also created countless new ones, along with new industries and processes.

For the human resources industry, AI will make finding talent less time consuming and a much smoother process for both candidate and hirer. However, it’s almost a foregone conclusion that this will result in the loss of certain jobs, such as ‘resourcers’ and the need for the vast number of ‘recruitment consultants’ positions that exist today. AI will enable hirers to find the right person, manage their hiring process and deliver a suitable candidate to the company at a fraction of the cost.

Artificial Intelligence can impact almost all of the applications and processes we do. If a particular task requires thought, over time a computer will be able to perform that task, learn, improve and remove the need for human intervention. If you looked at it skeptically, one would assume that we’ll all be unemployed soon.

It’s this prospect, in particular, that’s leading the reluctance towards AI. Before we start preparing for mass unemployment, we have to take a step back and look at the numbers. They do not show net job loss but rather a shift in the kinds of jobs that are available. Just as automation has dominated in other industries like farming and manufacturing over the past century, it will now move into new industries and sectors like transportation and retail.

There are many unknowns associated with AI and employment, but one certainty we can take is that widespread change does not occur overnight and if managed correctly, all parties can benefit. With care and effort, AI will allow us to do more of the things we enjoy in life, while still making a living as we delegate our least preferred tasks to machines.

Source

Sarah BenichouAI, automation, HR