Tenant Account Specialist

Company: Regency Centers 
Location: Jacksonville, Florida

• Salary: Not Specified
• Category: Real Estate / Property Mgmt
• Date Posted: 02/02/2012
• Region: Florida-Gainesville/Jacksonville
• Travel Required: Not Specified
• Security Clearance: No
• Work Type: Any

Job Description

Tenant Account Specialist

Job Title: Tenant Account Specialist
Job Type: Full-Time
Location: Jacksonville, FL

Job Description:

About the Company

Regency Centers Corporation (NYSE: REG) Regency is the leading national owner, operator, and developer of grocery-anchored and community shopping centers. At September 30, 2011, the Company owned 367 retail properties, including those held in coinvestment partnerships. Including tenant-owned square footage, the portfolio encompassed 49. 8 million square feet located in top markets throughout the United States. Since 2000 Regency has developed 205 shopping centers, including those currently in-process, representing an investment at completion of $3. 0 billion. Operating as a fully integrated real estate company, Regency is a qualified real estate investment trust that is self-administered and self-managed.

About this Opportunity

Regency Centers is seeking adynamicTenant Account Specialistto join our Jacksonville, FLcorporate office. This incumbent will report to the AR/Collections Lead and will be responsible for performing the daily collections activities and communicating with tenants regarding the collection of payments.

Key Responsibilities

* Pursue tenants directly and support Property Managers in following up with tenants related to collections.
* Work with tenants and Property Managers to develop payment plans.
* Work with 3rd party collection agencies during the collection process.
* Initiate dispute resolution process by ensuring that all tenant disputes are logged; work with the appropriate resources to resolve the issues and escalate, when required.
* Research tenants to understand their credit status and communicate with appropriate parties to keep them updated.
* Work with Property Managers to identify bad debt requirements.
* Set up notes and perform write-offs in the system.
* Perform all necessary reporting related to AR Aging, collections, notes and write-offs.
* Support report requests by Property Controller, Portfolio Accounting Manager and Property Manager.

Qualifications

* Bachelor ’ s degree coupled with three to five years of prior collections experience is required.
* Advanced level proficiency with Microsoft Office Excel.
* Intermediate level proficiency with Microsoft Office Word and JD Edwards.
* Intermediate level proficiency with Spreadsheet Server, GL Inquiry and ITS preferred.
Personal Characteristics
* Must be highly trustworthy and able to handle confidential and sensitive information appropriately.
* Strong capacity to adapt quickly in a complex learning situation.
* Comfortable processing numerical data to reach conclusions or understand references; ability to quickly determine mathematical solutions to problems.
* High energy level with a positive, upbeat attitude and the ability to multi-task.
* Equal comfort in leading a team and being a part of a team with a structured environment.
* High level of integrity and ethics.
* Strong quantitative and analytical skills.
Benefits

We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K with company match, profit sharing, optional HRA medical insurance, optional PPO dental insurance and vision-care plan, prescription drug coverage, voluntary supplemental benefits, company-paid short-term and long-term disability and life insurance benefits, flexible paid time-off, educational assistance, and a cutting edge wellness program.

*Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation. Regency Centers is a smoke-free workplace. Pre-employment drug screening is required. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.