Juicy Couture Sales Associate - South Park

Company: Liz Claiborne, Inc. 
Location: Charlotte, North Carolina

• Salary: Not Specified
• Category: Consumer Products
• Date Posted: 02/01/2012
• Region: North Carolina-Charlotte
• Travel Required: Not Specified
• Security Clearance: No
• Work Type: Any

Job Description

Juicy Couture Sales Associate - South Park

Job ID: 14392
Country - State - City: US-NC-Charlotte

Posted Date: 1/30/2012
Category: Retail Field - Non-management

Pos. Type: Part Time
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Fifth & Pacific Companies Inc. is an Equal Employment/Affirmative Action Employer (M/F/D/V) and is committed to diversity in its workplace.

More information about this job:
Overview:
Juicy Couture is the world's most irreverent, glamorous, and fun lifestyle brand for women and girls of all ages. Founded in Los Angeles by two fashion-obsessed best friends, Juicy Couture is known for making the track suit an icon of casual luxury. Today Juicy Couture is a global phenomenon with collections that span fashion apparel, handbags, shoes, intimates, swimwear, fragrance, accessories, sunglasses, yoga and baby. Juicy's newest collection, Bird by Juicy Couture, meshes street-wear-chic with pedigreed luxury to create the quintessential wardrobe for the modern, downtown muse. Juicy Couture is available in the United States through approximately 100 Juicy Couture and Juicy Couture Outlet stores, in select prestige department stores, and online at JuicyCouture. com. Internationally, Juicy Couture is currently available through retail destinations in the UK, EU, Middle East, and Asia. The World of Juicy is expanding at an unprecedented pace, and we know you'll want in on the fun.

We have an exciting opportunity for you to join the Juicy Couture team as a sales associate. Essential Functions of the sales associate include:
? Understanding the business of fashion and retail brands and ability to work with levers and KPI's to drive business performance.
? Providing service that excites and captivates the customer, offering an abundance of magical, whimsical and unforgettable experiences.
? Building relationships to create Juicy clients.
? Connecting with the customer and facilitating an understanding of the brand through behavior, product presentation and service.
? Considering the needs of the client in creating a compelling selling environment that delights the Juicy customer and engages them in our product.
? Seeking ways to build relationships with customers so they become regular Juicy clients and prefer the Juicy brand and product.
Responsibilities:
Major Responsibilities:

Sales and Service:
? Exemplify the highest level of customer service standards while providing a friendly and enthusiastic environment to all customers and clients
? Achieve and exceed set individual and store sales goals
? Maintain an organized and effective client book with accurate records of customer history and profile
? Greet and acknowledge all customers, as well as provide information to all customer inquiries by demonstrating knowledge regarding the merchandise and company
? Maintain knowledge of, and adhere to all company incentives, promotions and events

Operations:
? Maintain the visual and operational standards of the store and company at all times, replenishing sizes and quantity of merchandise on the floor when needed
? Maintain the fitting rooms, replacing and removing merchandise as necessary
? Assist customers with any special services, including: Special packaging and gift-wrapping, checking the inventory and locating merchandise, charge sends, special orders, and courier services
? Accurately and efficiently process sales transactions through the POS retail operating system and maintain accurate register and inventory records

Team Responsibilities:
? Complete tasks and objectives listed on daily touch-base or as directed by management
? Communicate and resolve with management and team any customer and /or operational issues as they arise
? Help deter loss prevention and minimize loss by following company guidelines and procedures while offering excellent customer service
? Adhere to all company policies and procedures

Qualifications:
Skills and Knowledge & Experience:
? HS diploma or GED equivalent required
? 1-2 years previous retail sales experience required, specialty in a clienteling environment preferred
? 1-2 years previous customer service experience required
? Fashion awareness
? Effective time management skills, and a proven ability to execute multiple tasks simultaneously
? Ability to contribute to an effective and productive team/work environment

Physical Requirement:
? Ability to be mobile on the sales floor for extended periods of time in a faced paced environment
? Proven ability to work with retail operating systems, and handle PC and scanning equipment
? Proven ability to handle and place merchandise