A restaurant hostess is responsible for greeting customers and seating them at an appropriate table before they are introduced to their server. The job description of a restaurant hostess requires excellent interpersonal skills, a friendly demeanor, and the ability to interpret and manage different servers' sections on the restaurant floor.
Essential Duties and Responsibilities of a Restaurant Hostess
* Takes reservations for lunch or dinner.
Greets guests as they enter the restaurant.
Seats guests in an open section or at a reserved table.
Provides guests with menus and ensures they are seated comfortably.
Adds guests' names to waitlists as necessary
Notifies guests when a table is ready.
Keeps the hostess station neat and organized.
Assists in rearranging tables for large parties.
Reports any problems or issues to restaurant manager.
Required Knowledge, Skills and Abilities
Demonstrates excellent interpersonal and customer services skills.
Pays close attention to detail.
Exhibits excellent organizational skills.
Maintains professional but friendly demeanor.
Is capable of remaining patient and polite when speaking to frustrated guests.
Demonstrates ability to read and interpret restaurant's seating chart.
Works well with a team.
Communicates clearly and effectively.
Possesses stamina required to remain walking and/or standing for an entire shift.
Demonstrates strong problem-solving skills.
Job Type: Full-time
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