Part-Time Dispatcher

for University of Virginia in Charlottesville, VA

Job Description

## Posting Summary:

University Transit Service (UTS) is seeking a reliable Part-Time Dispatcher to respond to phone, e-mail, and in-person inquiries regarding UTS's fixed route service, charter service, and UBike bikeshare service. The Part-Time Dispatcher will use software to dispatch transit units, communicate with driving staff via a two-way radio, and serve as the central point of communication at UTS for passenger and bikeshare user inquiries.

The University of Virginia's Department of Parking and Transportation welcomes applications from women, minorities, veterans, and persons with disabilities. We seek to build a culturally diverse environment and are committed to a policy of equal employment opportunity and to the principles of affirmative action in accordance with state and federal laws.

## University Leadership Characteristics:

*For Thomas Jefferson, learning was an integral part of life. The "academical village" was created around the assumption that learning is a lifelong and shared process, and that interaction between scholars and students enlivens the pursuit of knowledge. *

University Human Resources strives to identify applicants who will contribute as high potential employees, leaders and managers. We employ individuals who foster and promote the University mission and purpose. Successful candidates exemplify uncommon integrity; they are honest, trusted, team-oriented and live the core values of the University. These candidates display great judgment, by practicing evidence-based decision-making. They are strategically focused by contributing to and achieving department goals and vision. They set high performance standards and hold themselves accountable by aggressively executing these standards. These employees also develop a deep passion for the University and the impact it has on students, faculty, alumni and community. Successful candidates identify their personal career goals and development opportunities, and as supervisors, help their staff do the same. They contribute to team success by leading talent, through their individual efforts and by leading and developing their teams.

## EO/AA Statement:

The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans and persons with disabilities are encouraged to apply.

## If any experience is preferred, please specify kind of experience:

Experience working within a fixed route transit-providing organization. Some experience in a professional office setting and some experience providing front-line customer service is strongly preferred. Experience with two-way radio operation, global positioning software, and scheduling software is preferred.

## Required Knowledge, Skills and Abilities:

Record maintenance skills
Organizing and coordinating skills
Word processing and/or data entry skills
Ability to understand and follow specific instructions and procedures
Skill in the use of personal computers and basic office equipment
Strong verbal and written communication skills
Strong customer service skills

*Department:* Department of Parking and Transportation

*Closing Date:* Open Until Filled

*FLSA Exemption Status:* Non Exempt

*Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? :* No

*Posting Date:* 07-24-2015

*Location:* Charlottesville

*Is this position eligible for an Alternate Work Schedule? :* No

*Employment Posting Category:* University Staff

*E-mail a Friend:* jobs. virginia. edu/applicants/Central? quickFind=76808

*Anticipated Hiring Range:* 10. 65 hourly

*Preferred EducationWhat level of education is preferred to successfully perform the duties and responsibilities of the position? Choose one. :* No Response

*Number of Months/Year:* 12

*Drug Testing Required? (Typically positions involved in patient contact, mass transportation or law enforcement are included):* No

*Position Type:* Hourly Wage

*Posting for UVA Employees Only:* No

*Required Computer Applications:* Microsoft Office (Word, Excel, Outlook)

*Area of Interest:* Transportation - Drivers and Pilots

*Employment Conditions:* Criminal HistorySexual Offender RegistryInternational Search

*If yes, what is the required License or Certification. :* Valid driver's license with a good driving record (as in, a positive point balance on the license).

*Optional Applicant Documents:* CV / ResumeCover LetterWriting Sample1

*Shift:* DayEveningNightRotatingWeekend

*Type of Application:(required to apply for this posting):* Staff Application

*Required ExperienceWhat is the minimum level of relevant experience required to successfully perform the duties and responsibilities of the position? Choose one. :* None

*Posting Number:* 0616936

*Organization (Position Organization):* 20495 BU-Parking Operations

*Is this position eligible for Telecommuting? :* No

*Preferred ExperienceWhat is the minimum level of relevant experience preferred to successfully perform the duties and responsibilities of the position? Choose one. :* Some - up to 4 years

*Preferred Knowledge, Skills and Abilities:* Knowledge of University Transit Service routes and procedures.

*Number of Work Hours Per Week:(format: xx. xxxx):* 40

*Working Title:* Part-Time Dispatcher

*Preferred Computer Applications:* Experience working in a database is preferred. Experience working with GPS software is preferred.

*Required EducationWhat is the minimum level of formal education required to successfully perform the duties and responsibilities of the position? Choose one. :* High School Diploma or Equivalent Required

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