Store Management LOFT Clifton Park | Clifton Park Center, NY -

Store Management LOFT Clifton Park

for Ann Inc in Clifton Park Center, NY

Job Description

Position Overview:

To lead and direct all activities required to achieve all store goals, including sales objectives, client service, human

resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving

both associate and client engagement.

Primary Responsibilities/Accountabilit ies:

Directs client service efforts that are consistent with ANN INC. standards; coaches associates on client interactions

to increase transactions and capture client opportunities

Develops team to accomplish stores business objectives through recruitment, selection, coaching, investment,

retention, and motivation

Ensures attainment of sales, payroll, and inventory shortage goals

Directs merchandise presentation, restocking, and recovery to maximize productivity

Understands the ANN INC. culture, and ensures compliance with all ANN INC. Values & Practices, and store

operational standards

Additional responsibilities as assigned by District Manager, Regional Vice President, or Home Office

Revenue Generation:

Develops business strategy and maximizes opportunities to generate additional store volume

Achieves quantifiable performances (e. g. Net Sales, ROV, Conversion, UPT, DPT, payroll, inventory shortage,

Operational Assessments, and credit cards)

Creates staffing matrix and controls payroll expenses; is able to articulate ANN INC. 's staffing process

Analyzes business reports regularly to identify inventory problems and/or areas of opportunity

People Management:

Fosters a client-focused team environment as a floor coach, driving volume and anticipating clients needs

Achieves excellent client service by role modeling the ANN INC. service standards

Creates a learning environment for associates through use of ANN INC. tools

Adheres to Human Resource standards by following the general practices outlined in reference manuals

Recruits, selects, hires and develops diverse talent

Assesses associates consistently; reviews and communicates associate performance and deliverables

Proactively provides timely feedback to associates, rewarding and recognizing to drive retention

Holds self and associates accountable for achievement of financial results and statistical standards

Manages conflict and coaches by applying ANN INC. 's recommended processes, standards and guidelines

Empowers and involves associates in decision-making processes

Receives feedback and fosters dialogue around solutions

Develops associates through an individualized approach by matching talent with tasks and delegating challenging

assignments to stretch capabilities and grow associates

Fosters team commitment through support, relationship building, and recognizing individual contributions

Shares information and communicates clearly to all levels

Leads by managing through change and adversity

Store Operations:

Controls workflow through successful planning (i. e. , daily, monthly, quarterly, etc. ) and delegation

Leads execution of task directives within designated timeframes (Price Changes, MOS, Special Orders,

merchandising needs, payroll adjustments, processing of shipment, transfers, and proper claims process)

Schedules and staffs store appropriately

Ensures compliance with Loss Prevention practices and completes operational assessments to protect company


Maintains the stores organization, appearance, and cleanliness

Conducts store walk-throughs with team, communicating successes/opportunities in key store areas

Ensures compliance of all ANN INC. practices and procedures and Federal Rules (e. g. OSHA)

Communicates effectively with District Manager, Regional Vice President, Human Resources Manager, Regional

Recruiter, Regional Loss Prevention Representative, Regional Visual Director/Manager

Recommends ideas to improve standards and processes

Product / Brand Management:

Leads execution of visual merchandising updates and product placement within corporate guidelines, and maintains

visual standards as defined by the Visual Merchandising Guide

Uses product knowledge tools to execute directives and interpret Store Sets

Brings to life company brand initiatives to the physical store layout

Initiates continuous product movement based on company directives, client profile, and store sales

Aligns and integrates strategic activity on the floor, which includes restocking and recovery

Analyzes store reports to make recommendations on adjusting stores product levels

Understands and can clearly articulate the company's brand positioning

Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge

Applies knowledge of product with internal and external clients

Represents the brand and holds managers and associates accountable to the standard

Provides feedback to District Manager on what ANN INC. 's direct competitors are doing

Position Requirements:

Human Resources: Proven ability to recruit, select, and develop store management and team and hold individuals

accountable for performance, practice, etc.

Client Service: Ability to function as a role model, ensuring that the client remains the top priority

Store Operations and Organization: Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store


Leadership: Proven ability to respectfully challenge and motivate the management team and associates

Merchandising: Knowledge of visual standards and techniques, and ability to implement and substitute within ANN INC. 's guidelines

Communication: Demonstration of strong verbal and written communication skills to store team District Manager,

Home Office, and store associates

Business analysis: Ability to forecast and analyze business trends and manage payroll expense in order to maximize

store performance

Educational Requirements and Experience:

Minimum Requirements:

Associates or Bachelors Degre

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  • Post Your Resume
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